Order Hotline: (9am - 5pm) 01746 710 186

We have state of the art security systems in place to make sure we keep everything completely secure. Therefore so you can buy from us with complete confidence.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

All transactions using payment cards are processed by Sage pay a fully approved card processor. Sage pay works in association with H.S.B.C. Plc and uses the latest encryption and security standards.

We do not access any financial data when orders are placed with us online and we do not store any financial data on our systems.

Will you pass my information on to other companies?

We will never pass on any of your details to a third party, unless we are required to do so by law.

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What do you do with the information you gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Can you take me off your mailing list?

If you wish to unsubscribe from our mailing list please click the unsubscribe button, which is clearly located at the bottom of the latest email we have sent out to you. Alternatively, please either email [email protected] or call us on 01746710186 and ask to speak to Christine or James.